Why is there a 24-Hour Appointment Cancellation Notice?
This policy is in place to allow time to offer the Appointment to other Clients.
Less than 24-hour’s notice is charged full price for the Appointment. At the Founder’s discretion, emergency exceptions can be made with less than 24-hour notice.
There is a 30-day reschedule window for Appointments with more than 24-hour’s cancellation notice. Every reasonable effort will to ensure appointment is rescheduled.
When do memberships activate and do they go month-to-month?
Memberships activate when purchased and run month-to-month.
Do you have options other than credit cards on file?
Yes, we accept Cash.
How long can Memberships be frozen?
The membership can be frozen (at the start of the current month or next month if partially used) for any length of time if recovering from an illness/injury, caregiving for someone, a temporary change in life circumstance or other as notified in writing, discussed and approved by Founder.
The membership would resume, adhering to the original terms, when unfrozen.
What are the details of the 30-day Membership Cancellation Notice?
If a Client is unable or does not want to continue their Membership, a 30-day Cancellation Notice in writing is required. Since Memberships run month-to-month, the Membership would be cancelled prior to the new renewal date following the 30-day cancellation notice. A $150 cancellation fee is due at the time of the 30-day cancellation notice.
Is the $150 Membership Cancellation Fee in addition to the 30-day notice?
The $150 Membership Cancellation fee is in addition to a 30-day notice. The Client is responsible for paying a $150 Membership Cancellation Fee when they notify the Founder in writing that they want to cancel their Membership.
If a Membership is expired and not being renewed, and the Client has remaining re-scheduled sessions to book what happens?
Reasonable effort will be made to accommodate the sessions the Clients has remaining.
Welcoming and such positive energy…Rebecca your classes – and all the varieties you offer have helped me discover many forms of exercise that I now can say I practice! Absolutely enjoying my journey and every visit to Pranapiloga.
Location:
14115 Lovers Lane
Culpeper VA 22701
Yoga: Suites 206 & 207
Wellness: Suite 209
Contact
571.233.9187
pranapiloga@gmail.com
