When do memberships activate and do they go month-to-month?
Memberships activate when purchased and run month-to-month.
Do you have options other than credit cards on file?
Yes, I accept Cash, Checks, Venmo. Make arrangements prior to appointment.
How long can Memberships be frozen?
The membership can be frozen (at the start of the current month or next month if partially used) for any length of time if recovering from an illness/injury, care giving for someone, a temporary change in life circumstance or other as notified in writing, discussed and approved by Founder.
The membership would resume, adhering to the original terms, when unfrozen. If unable to continue with membership, the Client would not be charged a cancellation fee, following a membership freeze.
What are the details of the 30-day Membership Cancellation Notice?
If a Client is unable or does not want to continue their Membership, a 30-day Cancellation Notice in writing is required. Since Memberships run month-to-month, the Membership would be cancelled prior to the new renewal date following the 30-day cancellation notice.
Is the $150 Membership Cancellation Fee in addition to the 30-day notice, or in lieu of?
The $150 Membership Cancellation fee is in lieu of a 30-day notice. The Client is responsible for paying a $150 Membership Cancellation Fee if they do not notify the Founder in writing at least 30-days prior that they want to cancel their Membership.
If a Membership is expired and not being renewed, and the Client has remaining re-scheduled sessions to book (within 30-days) what happens?
Reasonable effort by the Founder will be made to accommodate the sessions the Clients has remaining.
Why is there a 24-Hour Appointment Cancellation Notice?
This policy is in place to allow time to offer the Appointment to other Clients.
Less than 24-hour’s notice is charged full price for the Appointment. At the Founder’s discretion, emergency exceptions can be made with less than 24-hour notice.
There is a 30-day reschedule window for Appointments with more than 24-hour’s cancellation notice. Every reasonable effort will be made by Founder to ensure appointment is rescheduled.
Welcoming and such positive energy…Rebecca your classes – and all the varieties you offer have helped me discover many forms of exercise that I now can say I practice! Absolutely enjoying my journey and every visit to Pranapiloga.
Studio:
133 East Davis
Suite 360
Culpeper, VA 22701
Wellness Sessions:
14115 Lovers Lane
Suite 209
Culpeper, VA 22701
Contact
571.233.9187
pranapiloga@gmail.com



