Studio Policies

We have established the following studio policies to maintain standards in customer service and business management.

Class Etiquette

Door is locked 5 minutes after class start time. 

Member Contracts

Yoga once in while will make most people feel good. A consistent yoga practice can bring about positive, lasting changes in your life… and there is science to back it up! Our memberships allow you to yoga more for less. Membership Contracts are a commitment to yourself and are offered at a discount to support you. Your credit card will be auto-drafted each month on the same date. Cancel online anytime. No cancellation fee.

Multiple Class Pass

Multiple class passes are offered at a discount to support and encourage regular personal practice. Class passes may be shared with family and friends. Please email (info@pranapiloga.com) to arrange. One year expiration.

Class Registration, Payment & Cancellation

Registration – Space is limited, we recommend registering for class online to ensure your spot. Payment – Due in full at the time service is rendered. Cancellation – Cancel online (1 hour prior) so other students can attend. If you do not cancel and do not show you will be charged.

Appointment (Yoga, Thai Yoga Bodywork, Wellness) Registration, Payment and Cancellation

Book an Appointment – Request appointment online. Payment – Payment may be required at the time of booking. Cancellation – Must be cancelled 24 hours in advance or may be charged for the full rate of the session.

Enrollment (Workshop, Retreat) Registration, Payment and Cancellation

Registration – Space is limited, we recommend registering for workshops online to ensure your spot. Payment – Due in full when registering. Cancellation – Cancel by EMAIL 5 days prior to start date or charged the full rate. Workshop fee applied towards a future workshop. Retreat deposits are non-refundable. Retreat fee refunded minus a $100 cancellation fee. No refunds for failure to attend or failure to complete workshop or retreat.

Refunds

We will not give refunds for classes, appointments or enrollments taken or partially taken.

Freezing Multiple Class Passes and Contracts

We do not freeze, except for extended illness or injury at the Owner’s discretion. Contacts can be cancelled at any time with no penalty.

Schedule Changes/Inclement Weather

Our schedules and teachers are subject to change. We reserve the right to cancel or change schedules and teachers. Please check our pranapiloga App, website and Facebook for updates about changes, cancellations, inclement weather and studio holidays/closings. Please use your own judgment whether to travel or not in bad weather.

Retail Returns

We encourage you to be mindful when making retail purchases. Ask us questions about the items and try on clothes before purchasing. All sales are final.

Gift Certificates

Gift Certificates are available for in any denomination. Purchase online or in-person. Any questions or concerns please ask. We look forward to serving you.

Pranapiloga is a wonderful yoga studio. Classes are relaxed, spiritual, and everyone is made to feel like family.

Rally T.